FAQs
Are your creams safe for sensitive skin?
Yes! Our creams are carefully formulated with gentle, nourishing ingredients to be safe for all skin types, including sensitive skin.
Can I use these creams on my face and body?
Absolutely! Our creams are designed for full-body use, providing hydration and relief wherever your skin needs it.
Can I use these creams on my baby’s skin?
Yes! Our creams are formulated to be gentle and safe for the whole family, including babies. However, we always recommend doing a patch test first.
How often should I apply the cream?
For best results, apply twice daily or as needed, especially after bathing or whenever your skin feels dry.
Do your creams help with eczema or psoriasis?
Our creams are deeply hydrating and soothing, making them great for dry, irritated skin.
While they may help with discomfort, they are not a medical treatment. Always consult a dermatologist for severe skin conditions.
Can I use the creams under makeup?
Yes! Our creams absorb quickly without leaving a greasy residue, making them perfect for use under makeup.
Is the Vitamin E Cream good for stretch marks?
Vitamin E is known for its skin-repairing properties and may help improve the appearance of stretch marks over time with regular use.
Does the Camphor Cream have a strong scent?
The Camphor Cream has a mild, refreshing scent due to the natural camphor ingredient, but it’s not overpowering.
How long will a jar of cream last?
This depends on how often you use it, but with daily application, a jar should last around 4–6 weeks on average.
Can I use these creams during pregnancy?
Our creams are made with gentle ingredients, but if you’re pregnant, we recommend checking with your doctor before trying any new skincare products.
How long does delivery take?
We aim to deliver within 2-3 business days if there are no delays.
Do you offer free shipping?
Yes! We offer free shipping on orders over R600.
Do you ship or deliver internationally?
Currently, we only deliver within South Africa.
What payment methods are accepted?
We use PayFast as our payment Gateway. Payments methods are:
- Visa
- Mastercard
- PayFast Instant EFT
- Mobicred
- Zapper
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer hassle-free returns within 14 days of receiving your order. The product must be unopened and in its original condition.
Do you have a money-back guarantee?
Yes! We have a 30-day money-back guarantee if you're not satisfied with your purchase.
How do I request a return or refund?
Simply contact our support team with your order details, and we'll guide you through the process.
How can I contact you?
You can reach us via email, social media, or our contact form on the website.
Do you offer skincare recommendations?
Yes! If you're unsure which product is right for you, contact us, and we'll be happy to help.
Where can I find customer reviews?
You can check out our product pages for reviews from happy customers!
